 Open as Adobe PDF (111Kb)Welcome to Help
Introduction
Welcome to the Lexden Cricket Club Help Centre. The information contained here has been written to help you understand how the website works by taking you through the various areas step-by-step. Hopefully, this process will answer any questions you may have about the website and any administrative procedures that are associated with it.
Documents
The Help Centre has been designed to be both an online resource for users to look up answers to queries but also as a general user guide, like and instruction manual, for the website.
In order to make it easier to read through the documentation about the website they have been converted into PDF format for you to download and read at your leisure. Either Left-Click on the link to open it up in the web browser window or ‘Right-Click’ select ‘Save Target As’. When prompted with the ‘Save As’ box click on OK to download the file.
There are two main documents you can download:
User Guide (439Kb) The complete ‘User Guide’ which contains the entire content of the Help Centre (excluding ‘Updates, Errors, Bugs and Fixes’) in a single document for easy access. Documentation (439Kb) The ‘Documentation’ is a document that oulines the various structural details about the website, it is designed for Administrators and Webmasters as the information is technical and not for the average user. Each item in the Help Centre has a link at the top and bottom to an individual PDF file which can be downloaded and saved in the same way as above. That will be a PDF format of the document that is currently being viewed. For example, the link above this document will download a PDF with exactly the same information in as you are reading now.
Note: PDF is a proprietary file type designed by Adobe. You can download the Adobe Reader for free at their website www.adobe.com.
Overview
The Help Centre has 3 major invisble categories which are listed below. Although there are no displayed headings for these categories, they do represent how the help documents have been organised to make finding your particular answer easier.
Updatable – This is the area of the website that can be updated by any administrator in the event of a new change to the site being made. This may be in response to a glitch that has been found with the website. It is always worth checking in here if you have not found the answer you are looking for elsewhere. The categories defined as ‘Updated’ are below:
- Updates, Errors, Bugs and Fixes Using the Website – This section refers to all the areas of the public side to the website including all the website pages containing information and the functional pages such as the ‘Registration’ form or the ‘Forum’. The categories defined as ‘Using the Website’ are below:
- TopBar Navigation - SideBar Navigation Administration – Finally the Administration section of the website. This will only apply to a selection of users that have the appropriate permissions to the website. This is, however, the more technical and more important area of the site that will most likely require the most explanation. If you are an administrator please read these documents carefully before making any changes. The categories defined as ‘Administration’ are below:
- Admin – Manage Data - Admin – Amend Pages - Admin – User Management - Admin – Forum Admin - Admin – Help Centre - Admin – Website Maintenance - Security Help Centre Navigation
FINDING DOCUMENTS
The Help Centre will open in a new window so that you can continue to work on the website whilst having the help document easily available to you. You may also resize or arrange the window in such a way that allows you to see the document whilst you work on the website or, if you are using two screens, you can place the help window onto the adjacent display. The screen is divided into two windows. The window on the left contains a list of all the categories listed in the previous section (see ‘Overview’) so that you can select them by clicking on them and reading the article or to navigate through them to find the sub-categories. The window on the right is where the document that has been selected is then displayed. This is demonstrated via the following example. Click on ‘TopBar Navigation’ in the left hand window:  This will display a document in the right hand window that describes the entire ‘TopBar Navigation’ process:  Underneath there is a list of all the help documents that are associated with the ‘TopBar Navigation’ category. Click on ‘Registration and Errors’:  That help document will now be displayed in the right hand window:  This same method can be used for accessing any of the documents in the Help Centre. BULLET POINTS
Notice how the bullet point symbol in the list is different for some categories and not others. This has a purpose and denotes whether the category has any subcategories associated with it. For example, this category ‘Welcome to Help’ has only this document associated with it and so is marked with a square bullet point:  However other categories such as Admin – Manage Data has one or more sub-categories associated with it and so it shows an arrow bullet point:  When you click on this link the arrow changes from a horizontal position to a vertical position with the categories associated with it listed below:  The sub categories will only ever have square bullets because you can only have one help document associated with a sub-category. If at any time you wish to return to this screen, click either the ‘Welcome to Help’ link or the title above it, ‘Help Centre’. When you have finished with the Help Centre click on the ‘Close’ link and the screen will close. NOTES
The help documents are dotted with paragraphs that start with a bold word such as Note: These are added information that may be useful to you but are not necessarily in line with the acutal document, in other words, an aside. They come in three forms as described below: Note: These are sections of information that enhance what is in the main flow of text. They just an item of interest or provide extra information to help you with your task.
Tip: These are few and far between as ‘Note’ is more commonly used but a tip is designed to describe a better way of performing an action that either the generic explanation in the help document or the common public knowledge dictates.
Important: These are often warning messages that remind the reader that the actions described are potentially damaging to the website or they will outline some other important issue.
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